• Related Principles        Shopping Process        Become a Member       FAQ

1) Product Pricing

The online prices of all the Meiriki products are equal to the retail prices. We have included all the discount in the discount package, and the discount package online may be different from the retail shops.

2) Shipping Costs 

HK - Free delivery cost for any purchase of HK$500
Besides local areas in Hong Kong (excluding the islands in Hong Kong), all of the orders from different countries in the world via the official website of Meiriki-Japan will be transported using the Express Mail Service (EMS) of the Hongkong Post. For more information about the shipping costs and the delivery time, please refer to the information of EMS at http://www.speedpost.hk

3) Payment Methods

We accept a variety of payment methods including PayPal, WeChat Pay.
(If you pay by credit card, you are responsible for all orders made with your credit card and an additional 5% refund fee.)

4) Order Process and Inquiry

When the order via the official website of Meiriki-Japan is received and confirmed, the costumers will receive a confirmation letter with the registered email and informing you about the details and related information of the order. The order will be transfer to the Logistics department for the arrangement of product packaging and mailing according to the situation. After processing to the mailing, the costumers will receive email of the notification of mailing and the costumers can look for the logistics status with the logistics code provided.

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you.

You are considered the importer and you should comply with all laws and regulations of the country in which you are receiving the goods. We will describe the goods as “Health Products”. Please note that some countries may have restrictions on the import and sale of some of our products to you. While we shall endeavour to assist you to fulfill the import or sale requirements imposed by local authorities, we are unable to accept any liability or be held responsible for any consequence or loss caused by or in connection with the import or sale requirements imposed by any local authority.

 Shopping Process

1. Product selection

2. Order quantity

3A. Shopping Cart List

3B. Online Coupon

4. Order form

If you are the Meiriki online member, please log in by entering your account name and password first. If you are not a member, just fill out the Billing Information and Shipping Information below directly. All the required fields are followed by a red asterisk. After completing the information, click the “Place Order” button.

*Please make sure the recipient and delivery address are correctly filled in. Occasionally orders are returned to us as incorrect address, PO Box and hotel address, failed delivery attempts, refuse to pay tax/ refuse to provide ID documents/ unable to make import declarations or parcel refused by recipient. When an undeliverable package returned to us, customer may choose the below solution:
(1) Reship the orders
We will re-ship the orders out. However, we will charge all the return and reship fees related would be undertaken by the customer.
(2) To cancel the returned orders
Then we will issue a refund by deducting the original shipping fee, handling fee and 5% of the value of products as restocking fee.

5. Payment

Choose your Payment Method and fill in the relevant information. After verification, click the “Submit” button.

 FAQ

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What are the payment methods available?

We accept a variety of payment methods including PayPal, VISA, Master, UnionPay, Discover, American Express.

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Why has my payment failed?

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How do I know if my payment succeeded or not?

If the payment is successful, an order information email with all the details included will be sent to your mail box, please note to check.

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Why couldn’t I receive any order information emails?

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How to edit my orders?

Meiriki usually dispatch the orders within 1 to 2 business days. If you want to edit your orders, please contact us at (852)27136061 as soon as possible, specifying your Order Number and contact details.

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Payment

Choose your Payment Method and fill in the relevant information. After verification, click the “Submit” button.